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2.2 Based on 26 reviews
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  • Customers like
    • Value of the product 2
    • Customer service 1
  • Customers don't like
    • Warranty service 3
    • 2014 coachman apex 268bhs 2
    • Quality control 2

OMG our roof is flying off!!!! Brand new 2016 Coachman Freedom Express Liberty Edition on our way home from our first trip in our brand new trailer. I was crying and my husband was pissed. We have had the same Sunline Trailer for 15 years. Although an entry level camper it has served us well. Hated to part with it but it was time. I was looking at the Highland Ridge and Coachman Freedom Express. We finally decided to splurge a bit with the 2016... Read more

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This company is far below par when it comes to customer service, particularly when it comes to warranty repair. I bought a brand new RV from a dealership 90 miles from home because there are no high volume dealerships near us. When the toilet began to leak I thought it would be a simple matter of going to a shop that does warranty work in my town and having Coachman OK the work when the shop contacted them. Coachman makes getting approvals... Read more

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In august of 2014 we purchased a brand new brookstone coachman fifth wheel trailer. On our first journey we experienced problems with our TV the people at the park in upstate new york were kind enough to help us get at least two channels which were fuzzy at best. When we got back we had the trailer serviced because or a laundry list of things that needed attention. On our second trip to Connecticut the TV went blank when I entered the... Read more

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Coachmen Rv - Coachmen Prism/Freelander Generator fell off.
1 of 5

The generator fell off the RV. There are 4 carriage bolts holding the QD 3200 Generator in place. 3 snapped and dropped the generator on the ground. You have to take the RV apart to get to 3 of the bolts, and the water tank has to come out for the 4th bolt. It's just fell off, fortunately I was backing in when it let go. Had I bee on the interstate it would have destroyed the RV and what ever vehicles were behind me. Not to mention it... Read more

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Coachmen Rv Rv Review from Madison, Wisconsin
1 of 4

Here just two photos of my main I beam frames on my 2013 Chaparral Signature which we bought in 2014 and is one and a half years old. Had so many problems the first year with just the landing gear neglected to submit a claim on the rusty frame got to 3-year extended warranty and they won't reply on anything to do with the rusty frame in the process now scraping and sanding myself from putting POR 15 on it would never ever ever buy another... Read more

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We have a 2008 Chapperal Lite fifth wheel. The back wall is coming loose from the floor and is causing damage to the frame. There is no water damage or anything else that we can find that could be causing this.

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Owned our p.o.s (piece of sh*t) for 7 weeks, its a 2017, air conditioner runs good sometimes, the shower leaks, the fridge making weird noises sure it will go out soon, the leveling jack system sucks dont waist your money, about ready to sell this thing, will never buy a forest river product again Read more

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So many issues, and the run around to get service done, if heaven forbid, you actually use the 5th wheel to travel out of the state you purchased it in, double whammy as we made the huge mistake of buying ours out of our home state. Dealer service no help, manufacturer no help. Absolutely the worst major purchase experience ever!

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I purchased a 2016 and first time out the keys in the front cubby holes don't work and I broke one of them trying to get it in. The dealer said its on me to pay for repairs. What a piece of ***. Wish I had my American Star by Newmar back and haven't even slept in this yet.

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Purchased a 2014 Brookstone 334re, nothing but one problem after another. No rubber gasket in shower pan, ladder screws dont hold, pop out roof leaks, grey water tank cracked in several places, pop out sags, kitchen faucet broke closet doors drag and cant be adjusted, window operator popped out of track and the warranty person, Joe Schumann response was he was tired of people taking delivery of their products with out making dealership repair... Read more

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