Dixie Rv - Won’t even return my call

1.0
Details
Hammond location, We bought a new Motorhome and have had it for a couple years with very little problems. Overall we were happy with Dixie and their employees. I called and left a message about a warranty concern that I’ve fixed myself now. But they wouldn’t know that because I’ve never gotten a return call.
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ID
#1662136 Review #1662136 is a subjective opinion of poster.
Product
2017 Coachmen Rv Leprechaun 319mb Rv
Cons
  • No return call
Reason of review
Poor customer service
Preferred solution
Fixed myself

Mike Thompsons Rv - Bad customer service,

2.6
Details
My husband and I bought a 31 ft coachmen ,we wanted a electronic awning put on, so we made a date to pick it up and even called a day or so ahead to make sure the coach was ready ,they said that it was on track and someone would call us if it wasn't . so we drive down 2 hours away, and guess what not ready. so when we finally do pick it up we go through the walk through they said it was all ready to go. So we take it out on our first trip, the water heater wouldn't work. so we try to figure it out and oh guess what we don't have the right book for our coach . so i call no one calls back to answer my questions, 3 times I called the guy that answered said he would go to service and ask them to call me . no call back . finally we had someone come to look at it , we payed a guy 185.00 to tell us it was winterized. thanks Mike thompsons for all you customer service . they take your money and then tell you to *** off, won't buy from them again.
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ID
#945908 Review #945908 is a subjective opinion of poster.
Product
2017 Coachmen Rv Leprechaun 319mb Rv
Cons
  • Took my cash and ran
  • Poor cust service
  • How long service took
Reason of review
Poor customer service
Loss
$185
Preferred solution
Let the company propose a solution

Forest River - 2017 Coachmen Rv Leprechaun 319mb Rv Review from Patchogue, New York

Customer Service very hard to get in contact. I have a brand new 2017 Coachman Leprechaun 319MB and on our first trip in the rain discovered the slides leaking in bottom from road spray. The floor gets very hot to touch on long rides. The lower outdoor compartments are leak in water also. You would think they would include Bluetooth and a navigation system in such a expensive RV the radio that come with the cab section is horrible. Would not recommend this RV.
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ID
#923148 Review #923148 is a subjective opinion of poster.
Location
Patchogue, New York
Product
2017 Coachmen Rv Leprechaun 319mb Rv
Reason of review
Bad quality

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