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Coachmen Rv
Reviews Chart
$980K
CLAIMED LOSSES
166
TOTAL REVIEWS
150K
PAGE VIEWS
5
ISSUES RESOLVED
Bought 2017 Forest River Coachmen Catalina Legacy Edition 293RLDS April 12, 2017.... it has been to dealers 5 times now as well as the factory. Total of 28 days, between dealers and factory. It came back from the factory looking worse than when they picked it up....
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3 comments
Soooo disappointed In the Coachmen RV Company. No one to talk too & they sold us a POS that they wont fix the problems.
Its been sitting for weeks to be fixed & making payments already but havnt been able to use it!
Sick of the run around and wish we would have bought a different brand due to their lack of customer service as well as many other serious problems. Quality is the worst!khawk10@msn.com
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ID
Product
2017 Coachmen Rv Catalina Legacy Edition 293rlds Rv
Reason of review
Bad quality
Slide out issues
Office is closed. No one answered & I could not leave a message.
ID
Preferred solution
Let the company propose a solution
Poor response to calls on warranty issues.
Had motor home one month, and the slide out needs parts to operate right. Two weeks later still waiting for Forrest River to give ok on the warranty work so the dealer can get the parts.
User's recommendation: Poor customer service.
ID
Location
Wayland, Michigan
Pros
- Unit layout
Cons
- Warrenty response
Preferred solution
Let the company propose a solution
Drifting
We left the lot and got on the interstate. The coachmen pursuit is vertically unstable and drifts out of the lane if a minivan or larger passes . The steering is loose and counter steering constantly makes for a poor driving experience. Finding a service center near Ft. Lauderdale is next to impossible for our brand new motor home.
ID
Location
Miami, Florida
Side delamination!
The sides of the RV delaminate. Coachman knows this and I see it on many of their coaches. Coachman should address it and fix the issue on previous models !
ID
Location
Leominster, Massachusetts
Warranty problems
I bought a coachman and N0VA RB 10 days ago. The shower does not drain. Where can I get this warranty work done? Theyre telling me in the state of Texas you have to pay me after I pay. Is this correct? Where can I go. Im very upset. Forest river will not answer their telephones. I have left several messages and no one calls back. Ann
User's recommendation: Don’t buy coachman.
ID
Product
Coachmen Rv Rv
PissedConsumer.com fights for consumer rights
Carpet on ceiling
. It has been a wonderful coach but the glue from the ceiling is ugly and stained It is is showing through the carpeted ceiling. Repair place said it is the glue used under the carpet. It is a coachman Santana 1996 diesel pusher. It does not have a slide. Is there anything to fix this? Will paint work? I hate going in it because it looks like we have a million leaks. My phone number is 404 693 5353. email sarigoldman@aol.com I would appreciate any help you can give me. Sari Goldman
ID
Location
Fulton, New York
Lack of response from my dealer
2018 coachman hard side we have had a little more than one year. Overall a decent unit but the sky lights leak in heavy rain and the lift rods are digging into the sidewalls on all four corners .
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPeeling Seats
I custom ordered a 2014 Coachmen Mirada 35BH. Very well taken care of and not quite 6,900 miles on the vehicle. Sofa, Captain Chairs, and Dinette Booth started peeling terribly in fall of 2019. Waiting to hear back from Coachmen regarding my message left with the factory Customer Service Manager on August 11, 2020. If they dont replace these pieces, Im prepared to contact everyone on this forum and move forward with a class action lawsuit.
User's recommendation: Do Not Buy Coachmen/Forest River due to very poor furniture quality.
2 comments
ID
Pros
- Unit layout
Cons
- Poor workmanship
- Customer service
Loss
$5000
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
just as we were about to leave for a weeks vacation, we filled the watertank, 5 minutes later, a lot of noise....then the tank, which is located between and above the axels, dropped down 6 inches. We spent quite a bit of time checking underneath, found 2 possibilities;...
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ID
Location
Sarasota, Florida
Loss
$300
Preferred solution
Let the company propose a solution
Information
caI have a friend who had his furniture reupholster, from pealing leather. His motorhome was a few years out of warranty. I have had good luck getting things fixed at the factory in Middlebury, In. Make a appointment, and take a vacation and go to the factory. Free campground while you are there. They can fix anything at the factory, including replacing roofs. Here are a couple phone numbers to get your problems fixed. Tim Buss 574-825-8212 warranty mgr. class a Nate Hedges 574-825 8367 - repair supervisor- appointments Nate can fix a lot of problems over the phone, he makes the appointments, and they are 1-2 months out. Busy place.
User's recommendation: call the factory.
ID
Location
Wisconsin Dells, Wisconsin
Slide info
Funny I only talked to a operator after many many unanswered phone calls to get a simple answer that the dealer could not even answer but it's on you tube an they DO NOT SHOW WHERE THIS SLIDE MODULE IS that resets an diagnostics or even releases the slides to be manually push back in. All I want to KNOW is where is it at so can check my slides if need to having a problem. If anyone can help I would appreaciate it we love our 2020 Leprechaun 298kb
ID
Preferred solution
Information for slide operation
Front bunk inop, can't find control module.2017 Pursuit
Front bunk inop, need location of control module.h
ID
Location
Knoxville, Tennessee
Preferred solution
Where is the module?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Two year old furnace failed. Freedom Express 2018, 276 RKDS Still under warranty. The unit was just set up on our permanent seasonal site so moving it would be difficult. The dealership was very helpful showing me how to remove the furnace on a newer ,similar model....
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ID
Pros
- Beautiful
Cons
- Poor workmanship
Loss
$500
Preferred solution
Let the company propose a solution
7 times to fix is enough
We bought a 2019 coachman, and for a year we have had nothing but problems. Propane Leak, window leak, cable wired wrong, I had heat strips installed, and they rewired to bypass it and use propane, stove never worked, awning lights were replaced (didn't work), and when they were changed out, they caught fire (had to get electrician to cut because it was a live wire running into the trailer), I had to turn off all propane because my oven, though it had never worked, somehow blew up. Sent all the emails, pictures, every correspondence to the Attorney generals division consumer division. That is still ongoing. I formally asked 2 times for arbitration and 2 times ignored.
User's recommendation: Do not purchase anything made by Forest River. They are only intrested in money, not the customer.
ID
Location
Foley, Alabama
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPeeling furniture
I bought the 2016 Mirada. I have called the dealer, I have called coachmen about the peeling problem. My RV has under 20,000 miles (ca. 32,187 km) and the interior looks as if it has a million miles. The captains chair the chair with the ottoman the dinette seats, the jackknife sofa, and the trims are all peeling horribly. Coachmen stated they will have someone reach out to me, that was three weeks ago.
User's recommendation: don't buy coachmen.
2 comments
ID
Location
Winter Garden, Florida
Product
2016 Coachmen Rv Mirada Rv
Cons
- No quality control or pride in product
- Poor craftsmanship
Preferred solution
Let the company propose a solution
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Same problem with our coachmen paid to have everything reupholstered. Heartbreaking to watch something you’ve paid so much for disintegrate before your eyes. Can’t even sell it for what we owe on it like that.
We had the same issues on our 2016 Brookstone 369FL with the reclining theater seats!